Policies

If you cancel your lesson more than 24 hours in advance then a make up lesson will be provided.
If you cancel your lesson less than 24 hours in advance then the lesson is forfeited. However, if there is a spare week at the end of the term you will be able to use the lesson then.
If you do not arrive at your lesson and have not notified us, unfortunately, the cost of your lesson will be forfeited.
Please DO NOT send your child to a lesson if they are ill or experiencing any flu/covid symptoms. We have the responsibility for the health of all our students and their families. We will always try and schedule a make up lesson when available.
If we cancel your lesson for any reason then a make up will be provided, if this is unsuitable then a refund will be issued, or a credit for next term's fees. (Whichever option suits you the best)

If you are late arriving to your lesson, unfortunately we will not be able to make up the time.
Because our lessons are all half an hour long, unfortunately your teacher may not always have time to chat or discuss progress at the end of the lesson as they need to ensure the next lesson begins promptly, but you are welcome to call or email if you have any questions. If you'd like to include this in your lesson time though that is absolutely fine! Just let me know if you want to talk about progress.
We reserve the right to assess whether a student is ready for lessons and may determine that your child is too young or not ready for lessons just yet. If this is determined you will received the payment for any future lessons back in full.
While is not necessary for the first few lessons, it is expected that the student will have access to an instrument at home to practice. Without regular practice, students will not progress! We will give you a practice chart and a recommended weekly practice goal. Please get in touch if you need any recommendations for instruments.

All student learning materials are included in the termly fee, including sheet music*, learning materials, practice charts and stickers. Students just need to provide their own folder.
A term is based on 5 lessons in that term. Any remaining weeks at the end of term will be used for any make up lessons that may have been accrued during the term.

*Unless a student wants to learn their own chosen song not provided by me in 1-1 lessons or take an exam, then this will have to be purchased separately from a sheet music retailer.